This lesson explores the skills of persuasion and influence in the workplace and how they can be increased to improve leadership. When these skills are used effectively, credibility along with personal and team productivity are enhanced. This lesson looks at the difference between persuasion and influence, and how each of them impacts communication, confidence, and authenticity within an organization. Approximately one hour of coursework.

Handouts for this lesson:

Persuasion and Influence Best Practices