What to Expect


  • This course should take about 3 hours to complete, if you do all of the implementation exercises to build your system.
  • You can start and stop and your progress will be recorded to pick up where you left off.


  • The course content builds, so you will need to complete a lesson before moving on to the next.
  • You’ll learn through a combination of reading, watching videos, and doing exercises in your tool, such as Outlook.
  • There will be knowledge checks throughout the course to measure your retention. You will need to score 80% or greater on the Knowledge Check quizzes to move on to the next lesson.
  • There will be a final quiz to assess your overall learning in the course.
  • You will receive a downloadable Completion Certificate when you complete the course.

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