In this introductory lesson, you will learn keys for improving your business writing skills, enabling you to accomplish objectives within your organization more quickly and more efficiently. This lesson introduces concepts for effective communications for different situations and audiences, along with exploring the 5 Ps of Business Writing checklist for immediate impact on workplace communication. Approximately one hour of coursework.

Handouts for this lesson:

Concise Correspondence Business Writing Checklist
Concise Correspondence Empathy Map
Concise Correspondence Proof Chart
Concise Correspondence Online Tools and Resources

For a more in-depth experience on this topic, we recommend the Concise Correspondence full course.

Led by Jendayi Harris